Terms of Service

OVERVIEW

This website is operated by 10x.ai. Throughout the site, the terms “we”, “us”, and “our” refer to 10x.ai.
10x.ai operates this website and any related information, content, features, tools, products, and services (collectively, the “Services”) in order to provide users with access to our AI-native portfolio, offerings, and related experiences.

The Services are powered by Shopify, which enables us to host and operate certain functionality, including transactions, communications, and account-related features.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein, including our Privacy Policy.
If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

SECTION 2 – GENERAL CONDITIONS

You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment and sensitive personal information is handled and processed in accordance with our Privacy Policy and Shopify’s security standards.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, platforms, or services, including those operated by Shopify or other partners. These tools are provided “as is” and “as available” without warranties or endorsements.

Use of such tools may result in the collection or processing of personal information as described in our Privacy Policy and the applicable third-party privacy notices.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services available through the Services may include materials or links from third parties, including Shopify and other partners. We are not responsible for the privacy practices, content, or accuracy of third-party websites. Please review their privacy policies and terms before engaging with them.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the Services is governed by our Privacy Policy, which describes how we collect, use, disclose, retain, and protect your personal information, as well as your rights and choices under applicable law.

SECTION 12 – PROHIBITED USES

✔ Already compliant with Privacy Policy.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In no event shall 10x.ai, our affiliates, partners, officers, directors, employees, agents, contractors, service providers, or licensors be liable for any damages arising from your use of the Services, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 10x.ai, its parent entities, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim arising out of your breach of these Terms or misuse of the Services.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles.

(This is consistent with Shopify defaults and avoids jurisdiction conflict.)

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service or our privacy practices should be sent to:

10x.ai
📧 a@10x.ai
📍 Kolodvorska 11, Sarajevo, 71000, Bosnia and Herzegovina